Frequently Asked Questions

Everything you need to know about your DOMA Coffee experience.

How long does it take for my coffee to ship after roasting?

We roast in small batches to ensure peak freshness. Orders typically ship within 24 to 48 hours of roasting, Monday through Friday.

Do you offer whole bean or ground coffee?

We offer both! You can select 'Whole Bean' for maximum freshness or choose from various grind settings including Drip, Espresso, and French Press.

What is your return policy on coffee beans?

Because coffee is a perishable food item, we cannot accept returns. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days and we will make it right.

How should I store my coffee to keep it fresh?

Store your beans in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the flavor profile.

Do you offer coffee subscriptions?

Yes, we offer flexible subscriptions. You can choose your favorite blends and delivery frequency to save 10% on every order.

Are your coffee beans ethically sourced?

Absolutely. We prioritize Direct Trade and Organic certifications, ensuring that farmers are paid fair wages and sustainable farming practices are followed.