Returns & Exchanges

At DOMA Coffee, we want you to love every brew; if you are not satisfied with your coffee or gear, we offer a 30-day window for returns and exchanges to ensure your complete satisfaction.

1

Contact Our Team

Email our customer support within 30 days of your purchase with your order number and the reason for your return.

2

Prepare Your Package

Ensure the item is in its original packaging; for roasted coffee, please ensure the bag is at least 75% full to be eligible for a refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once we receive and inspect your items, we will process your refund to the original payment method or ship out your preferred exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing